Good questions. Straight answers.

A mortgage valuation is for the lender’s purposes and is not the same as a survey for you as the buyer. A home survey carried out in accordance with the RICS Home Survey Standard helps you understand the condition of the property and issues that may affect your decision.

A Level 2 provides an overview of condition and significant visible issues, typically for conventional properties in reasonable condition. A Level 3 is more detailed and is often considered for older, altered, unusual or visibly distressed properties. The best choice depends on the home. Compare our Level 2 survey and Level 3 survey.

Older properties often benefit from the more detailed Level 3 survey, particularly if they have been altered or show signs of defects. Age alone is not the only factor, so tell us about the property and we can discuss the options.

Many buyers arrange a survey after their offer is accepted and before committing to exchange of contracts. Allow enough time to read the findings, ask questions and arrange any recommended further investigation.

Yes. A pre-report conversation is a good opportunity to tell us what you know about the home and any particular concerns you have. Use the enquiry form to start the conversation.

Where applicable, reports are delivered within 24 hours after the inspection. Timing can depend on the property and the scope of the work; ask us about your specific circumstances when you enquire.

Yes. Post-report consultation gives you the opportunity to talk through the findings, understand their significance and clarify any questions the report raises.

No visual survey can guarantee that every hidden defect will be found. The inspection has a defined scope and is generally limited to accessible areas. Your report may recommend further investigation where appropriate.

A problem does not automatically mean you should walk away. Read the finding in context, discuss it with your surveyor and, where recommended, seek specialist advice or quotations. You can then decide what it means for your purchase.

Findings may inform a conversation about the property and its condition. Our Professional Negotiation Certificate is a separate service you can ask about. No particular negotiation outcome is guaranteed.

The suitability of a survey depends on the individual property and its circumstances. Tell us what type of property you are buying in your enquiry so we can discuss the appropriate next step.

Use the online quote form to provide details about the property and the survey you need. The form is provided by our quote system and submits your enquiry there.