Frequently Asked Questions
Welcome to our Frequently Asked Questions page. Here, we have compiled a list of the most common questions we receive, along with clear, concise answers to help your experience. Whether you have bought a property before or this is your first time, this resource is designed to provide immediate solutions to our services. Have a read to find quick answers to your questions and if you need further assistance, our dedicated team is on hand to help and are ready to offer personlised support. Contact us.
This is one of our most frequently asked questions. Absolutely yes. This is the reason why the survey should be instructed right at the start of when you are buying a new home. After all, you cannot agree a price to buy something until you actually know its condition. Any offer you make should be “subject to survey” without doing that you are buying with high risk. As soon as your initial offer is made is the time to instruct your own surveyor. We offer a Professional Negotiation Certificate service to help with this. For more information click here.
Surveyors are not permitted under codes of conduct to recommend contractors. However, we are happy to advise you about the various relevant professional bodies concerned who should be able to direct you to a local member.
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This is one of the our most frequently asked questions. In short, the inspection will take as long as it needs to. Our surveyors never walk away from a job until we are fully satisfied, we have gathered all the information we need. This goes together with our pre- and post-inspection work and the technology we use at Yoursurveyors.com allows us to get your report in your hands within 24 hours of the inspection.
We use the latest cutting-edge technology to deliver you automated updates so you know when the survey is booked, if that changes, when it has gone ahead and when your report is ready for you to download yourself whenever it suits you. The report is also stored within your user account. These fully automated steps keep you informed at every stage, so you never have to pick up the phone to chase to know what’s happening. We also have an integrated instant messaging function within our system meaning you can contact us easily.
Definitely not. They do a “valuation”, which is not a survey of any kind. Also, nowadays this is increasingly likely to be done either as an AVM or as a desktop where no surveyor or valuer ever visits the property at all. Getting your own independent surveyor to inspect is an absolute must so you understand fully what you are buying.
Yes, we are. Your Surveyors has no directors or shareholders who have interests in estate agency or mortgage brokers, so unlikely many other companies, we offer an exclusive bespoke and independent service you can rely on.
This is one of our most frequently asked questions. Yes, if you are instructing a survey on the property you are buying, we contact the selling agent/current owner to arrange a mutually agreeable date for the survey to take place and to go through our pre inspection protocols. If you are instructing a valuation on your own property we would of course agree the date and time with you as the property owner.
Technical frequently asked questions are encouraged here at Your Surveyors. Settlement often appears in new buildings and is a common sight as the ground adjusts to support the weight of a new house. Subsidence is the downward movement of the ground beneath a house, where the supporting soil moves away from the building and makes it unstable.
No. there are many different reasons a property can be affected by damp, including rising damp, falling damp, penetrating damp, bridging of damp proof courses plus many issues of damp which condensation can cause.
To comment in detail in these areas requires someone with particular qualifications as these are all specialist installations. Examples include NICEIC for electrics and Gas Safe for Gas, heating and hot water. However, your survey will give you broad comments on all these elements and highlight any concerns we feel may need consideration.
Yes, all of our surveyors are fully qualified members of the RICS. For more information you can visit the RICS website https://www.rics.org/uk/
We offer a 24-hour report delivery service at no extra cost included in our service, meaning no delays from us during the property purchasing process.
Yes we are an RICS regulated company operating to the highest of standards. We are also award winners achieving the RICS Residential Surveyor of the Year award.